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If you are traveling without baggage and have both printed boarding pass copies, you can go to departure hall no later than 30 minutes (no later than 60 minutes for international flights) before the scheduled flight departure. If you have baggage or do not have printed boarding passes, you need to go at the check-in desk no later than 40 minutes before departureno later than 60 minutes for international flights and get a boarding pass and a baggage tag.

You can print your boarding pass at check-in desk no later than 40 minutes before the flight departure.

You can buy superior seats before online check-in window (24 hours) by one of the following options:
- at the official ticket office of the airline (during working hours of the ticket office);
- through «Manage your booking» on scat.kz;
- During online check-in on the scat.kz;
- at the check-in desk at the airport, before departure;
- by phone via customer support +7 7252 99 88 80 (24/7), or email bilet@scat.kz

The passenger must personally check-in online. During online check-in, the passenger must personally familiarize with the list of prohibited items and the rules of check-in proccess.

Online check-in is available for passenger with infant , but there are seats selection restrictions . Passenger with infant can select only aisle seats, except 1st,2nd and emergency rows

Online check-in is not available for passengers with special service request. The rules for transporting animals are described on the airline's website
Pets

Online check-in is not available for passengers with special service request.

Online check-in is not available for passengers with special service request. Transportation rules of unaccompanied children are described on the airline's website: Unaccompanied children

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Online check-in for charter and seasonal tourist flights is available on the website sundayairlines.kz

In case of the flight cancellation the passenger must cancel the check-in no later than 2 hours before the flight departure. In order to cancel the online check-in, click the button below providing the ticket number and attaching a copy of the document or ask to cancel the check-in at the check-in desk at the departure airport.