Fares
The cost of transportation is calculated in accordance with the fares that are valid on the day of payment for the ticket according to the dates and route specified in the ticket. The cost of transportation includes the fare, taxes and fees.
By class of service, passenger fares are divided into economy class fares, business class fares.
In each class of service, several passenger fares may be set, differing in the fare level and/or fare application conditions.
From 06/01/2020 fares are divided into 3 groups differing in conditions for the application and range of services provided, fares are divided into 3 groups (hereinafter referred to as the "brand"):
Fares
| Include | Business Optimum | Flexible | Optimum | Light |
|---|---|---|---|---|
|
Free baggage transportation |
Yes 2 pieces of baggage up to 23 kg and dimensions in the sum of three dimensions not more than 158 cm each |
Yes 2 pieces of baggage up to 23 kg and dimensions in the sum of three dimensions not more than 158 cm each |
Yes 1 piece of baggage up to 23 kg and dimensions in the sum of three dimensions not more than 158 cm |
NO Chargeable, according to the current fares of the Airline; |
|
Free carry-on baggage |
Yes 2 pieces up to10kg and dimensions 55x40x25cm |
Yes up to10kg and dimensions 55x40x25cm |
Yes up to 10kg and dimensions 55x40x25cm |
Yes 5 kg and dimensions 55x40x25cm; |
| Ticket exchange |
Yes Allowed with penalties; |
Yes allowed without penalties for more than 90 minutes on flights within Kazakhstan, more than 180 minutes on international flights; allowed with penalties less than 90 minutes on flights within Kazakhstan, less than 180 minutes on international flights; |
Yes Allowed with penalties; |
Allowed with penalties |
| Ticket refund 1 |
Yes Allowed with penalties; |
Yes allowed without penalties for more than 90 minutes on flights within Kazakhstan, more than 180 minutes on international flights; changes/refunds are allowed with penalties less than 90 minutes on flights within Kazakhstan, less than 180 minutes on international flights |
Yes allowed without penalties for more than 90 minutes on flights within Kazakhstan, more than 180 minutes on international flights; fares for A,I,O,Q,S,P,R,X booking classes are non refundable less than 90 minutes on flights within Kazakhstan, less than 180 minutes on international flights |
No Non refundable. |
For each type of fare / brand, the conditions for its application are established. Fares for different brands are published in the same RBD booking class. The number of seats offered by fare levels is determined by the Airline.
According to the conditions of application, passenger fares are divided into fares that do not have restrictions on the terms of use (hereinafter referred to as normal standard fares) and fares that have restrictions established in the terms of the fare application (hereinafter referred to as special fares).
Passenger fares are set for one-way transportation (hereinafter referred to as the one-way fare) and for round-trip transportation (hereinafter referred to as the round-trip fare).
1 -The tax YR is non refundable regardless the fare brand.