How to buy a ticket
Step by step instruction
Flight Search
Specify the direction, dates and number of passengers
You can search by city, airport, or enter the three-letter airport code if you know it (it's faster) and click the search button.
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Flight selection
Choose a convenient flight and fare
Flights can be direct or with transfers. They are shown in ascending price order, but the order can be easily changed, for example sorted by departure time. The calendar bar shows other dates on which there are flights in this direction and their minimum prices. This is convenient if you want to save money, and the specific day of departure is not so important. And there is a price chart on this page that is showing you how the price changes depending the departure date.
Then choose a fare.The more expensive fare includes more services and you will get much more comfort during your trip.
Fare comparisonChoose your return flight. Round-trip fares usually should be the same.
Services
Choose the services you need
Various additional services are available for different flights. Choose the right one to increase your comfort and to allow yourself to fully enjoy the journey.
Baggage and hand luggage. Seats in the cabinPassenger data
Enter Passenger Details
In order not to enter the data of the same passengers each time, they can be saved in your personal account and then replaced with one click.
Open personal accountIt is important!
Check passenger details carefully! If you make a mistake, the passenger may be denied boarding.
Order payment
Buying a ticket
Choose one of the available payment methods:
- VISA, MasterCard, American Express payment card
- through the application/website Kaspi.kz
When choosing the "Payment card" payment method, after specifying the card details, usually you need to confirm the payment by 3D-secure digital one-time code that is sent to the phone number associated with the card.
When choosing the Kaspi.kz payment method, the order will be assigned an individual payment code, which must be entered in the Kaspi.kz application (menu - "Payments", then "Tickets" and select "SCAT Airlines Flights" in the list that appears). Then enter the "Payment code" and select the account for payment - "KaspiGold".
On the page you can download the itinerary receipt (it will also be sent to your mail). Check everything again.
If a mistake is madeAfter the purchase
Manage your booking
You can always add additional services to the purchased ticket. If your plans have changed, the ticket can be returned or exchanged.
Help
If you are traveling without baggage and have both printed boarding pass copies, you can go to departure hall no later than 30 minutes (no later than 60 minutes for international flights) before the scheduled flight departure. If you have baggage or do not have printed boarding passes, you need to go at the check-in desk no later than 40 minutes before departureno later than 60 minutes for international flights and get a boarding pass and a baggage tag.
You can print your boarding pass at check-in desk no later than 40 minutes before the flight departure.
You need to do the check-in process again, select a new seat, and print new boarding pass.
The passenger must personally check-in online. During online check-in, the passenger must personally familiarize with the list of prohibited items and the rules of check-in proccess.