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Changing the data in the ticket

The reissue of ticket for another person is prohibited by the Airline's rules.

IIt is important to be sure that your passport will be valid during your entire trip. Some countries require that your passport should be valid for a certain period of time (usually 6 months). Before you take a trip please check all the passport requirements with the embassy of the country you are planning to visit. Should you have a new passport by the time you take a flight, add a note to your booking form specifying the correct spelling of your first/last name and passport number by applying to “SCAT” Airlines office with your ticket and passport or to the agency where you bought the ticket. Also, consider refunding the ticket and buying a new one.

If finding out a mistake in spelling of the passenger’s name and/or surname in a ticket formalized on the Airlines’ website www.scat.kz please submit your request, attaching the documents verifying correction must be made. To learn more

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