Buying an e-ticket
It is possible to make a booking and simultaneously pay for the air tickets on the Airline’s web-site no less than 24 hours before the departure.
Purchasing flight tickets is a three step process:
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Step 1, Search page — search for available flight options and choose the most appropriate one.
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Step 2, Passengers page — input passenger and customer data.
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Step 3, Payment page — choose the payment form and subsequently make a payment.
Accuracy of data is automatically verified at each stage. If the data is incomplete or in a wrong format, the software module will generate an error message with error elimination recommendations.
The website features some additional functions for users’ convenience helping simplify the purchasing process, i.e.:
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print out another itinerary receipt (or email the documents).
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register on the website and get access to Your Profile section. In Your Profile, specifically in the Orders section, the user may view the details of his/her orders. The user may save his/her own data and other passenger data in Passengers, and subsequently use such data for automatic filling of fields when buying tickets.
Step 1: Search for Flight Options
Search Parameters
Search for flight options may be conducted using the following parameters:
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Itinerary (departure and arrival locations).
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Flight type (one-way / return).
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Flight dates (one-way / return).
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Flexible search (±3 days).
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Number and category of passengers.
Figure 1. Search panel
Viewing Search Results
The search results displayed on the page are available flight options that satisfy the specified search criteria (Fig. 2). The flight cost for every group option is shown above the blue BUY button.
Figure 2. Display of flight options for one-way flights
The following information (from left to right) is shown for each flight option:
∙ airlines code and flight number;
∙ departure/arrival time;
∙ departure/arrival cities and airports;
∙ number of transfers;
∙ travelling time.
∙ If a flight option provides for arrival on the day immediately following the departure date, the information is shown as a “+1” symbol with a pop-up tip
Viewing flight details and fares
To choose a flight option and proceed to the next step, please, press the button with the flight cost in the right-hand part of the line with the flight description. You will be able to view the details of the selected flight.
Figure 3. Window showing flight details, costs and fares
To view information on baggage permitted on board of a given flight, put the mouse over the flight details icon. Baggage allowance information will be shown in a pop-up field (Fig. 4).
Figure 4. Viewing baggage allowance info
Step 2: Passenger Data Entry
After the flight option is selected, the Passengers page is opened, on top of which you’ll find the Order and Itinerary Details, where your flight plan is minimized. To maximize the flight plan, please, click on the Itinerary line.
Figure 5. “Passengers” page
To view the fares click on the Fares link in the Itinerary line. To access the pop-up help to correct the format of the passenger document number, please, click on Rules (Fig. 5).
The system enables both manual and automatic input of passenger data. If passenger data is entered manually, a separate form needs to be completed for each passenger. If a user is registered on the website, and his/her passenger data is saved in Your Profile, the page will display a field in which one can select a passenger from the list of passengers, whose data has already been stored (with account of the passenger’s category, Fig. 6). When choosing a specific passenger in this field, the entry fields are completed automatically. After the input of passenger data has been completed, press the button “Proceed to selection of the form of payment”.
Figure 6. Choosing a passenger from the list
Step 3: Payment
Passenger data is added to the Order Details on the Payment page. By default the Passengers block is minimized. Click on the block line to maximize it. Click on “Maximize the blocks” to maximize all blocks.
To pay by card:
1. Confirm your acceptance of flight terms and fares application terms by ticking “I hereby confirm that my flight meets the standard terms and agree with the fare application terms”.
2. Press Pay. After pressing Pay, a page with a payment form will be displayed (Fig. 7). Enter your credit card details and then press Pay. After payment confirmation, the user is informed that his/her payment has been successfully completed. The information is then sent to the customer’s e-mail address with the itinerary receipts for all passengers listed in the order attached to it.
Figure 7.
