Online check-in
Online check-in shall open 24 hours before, and shall close 1 hours before a scheduled flight. Passengers may check-in according to the number of a ticket or according to the surname by indicating a number of flight, date, and departure airport. Please pay attention to correct spelling of a surname and name in accordance with a document and a passenger itinerary receipt. After ticket checking, the system shall show information about a flight and shall suggest a seat on the seatmap. If a problem arises with check-in, please try to restart the browser and try once more. If a mistake repeats, please e-mail to scat@scat.kz by describing a problem and indicating passenger data and ticket number. If the list does not contain a departure airport, online check-in is not available to this flight. The list of cities is being filled.
After online registration, the passenger shall arrive to the hall of international or domestic flights (depending on the route of the passenger's ticket) no later than 30 minutes before departure time of the flight indicated in the ticket and immediately pass for inspection, and boarding, upon presenting the printed boarding pass. Boarding closes 15 minutes before the departure time scheduled. In case of divergence of the departure time in the ticket and the one in the boarding pass, please follow the ticket details or announcement of changing of the departure time. Please confirm attendance for the flight and the seat at the reception in the departure airport, in case of aircraft change. In order to comply with flight safety and balance of the aircraft, the airline reserves the right, if required, change
a seat received by the passenger while online registration for the flight.
If a passenger has luggage or doesn’t have possibility to print boarding pass, please arrive at the airport not later than 40 minutes until flight departure and go to the check-in counter to register luggage and receive a luggage tag. Passengers having children up to two years, unaccompanied children and passengers, requiring special service, shall pass registration at the departure airport.
If a passenger refuses the flight it is necessary to delete flight check-in on the Airlines’ official web-site or at the check-in counter in the airport of departure.
If your booking is for two passengers or more, in order to delete flight check-in, you have to write a request to scat@scat.kz, mandatory stating in it name and surname of a passenger, number of flight, departure date, electronic ticket number, and passenger’s ID card number.
To avoid penalties, before you cancel reservation at the ticket agent’s office, please, remember to delete your flight check-in, otherwise a seat will not consider vacant until flight. You may return or rebook a flight ticket only after flight check-in is deleted.
All questions related to online check-in may be addressed to scat@scat.kzor a contact form.
On-line check-in for charter (irregular) flights and seasonal tourist flights (Antalya, Sharjah, Goa, etc. ) is unavailable.
I have been introduced with the regulation. Go to online check-in.
